Purpose
Bloom is committed to ethical, transparent, and accountable practices. This policy provides a clear way for stakeholders (employees, contractors, clients, partners, and community members) to raise concerns and ensure they are handled fairly and without retaliation. Grievances may be submitted anonymously, though providing contact information allows us to communicate updates and facilitate resolution.

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How to Submit
Concerns may be raised through:

• Our Grievance Form (available online to fill out - see below)

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Bloom accepts grievances regarding 

• Unfair, unsafe, discriminatory, or unethical practices

• Breaches of law, regulation, or contract

• Misconduct, fraud, or harassment

• Negative impacts on people, communities, or the environment

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Process and timeline

• Acknowledge: Receipt within 5 business days

• Review: Investigation within 10 business days

• Resolve: Aim to resolve within 30 business days

• Communicate: Provide regular updates; confirm resolution or explain if not accepted as a grievance

Whistleblower Protections

• No stakeholder will face retaliation for raising concerns in good faith

• Retaliation results in corrective action (up to termination or removal from business relationships)

• Protections include confidentiality, anonymous reporting, risk assessments, and measures such as reassigning reporting lines, work adjustments, independent contacts, and regular updates

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Oversight
All cases are reviewed impartially, and outcomes are tracked for continuous improvement.